Frequently Asked Questions
Do you ship internationally?
Yes, we ship worldwide
How long will it take for my order to arrive?
Please see our Shipping Policy.
Do you offer returns or exchanges?
Please see our Return and Exchange Policy
Are the Maison Collections available for wholesale?
We currently are offering bulk orders for our Maison Collections. Please email us at email@example.com to set up your order. Wholesale orders may take 4-8 weeks.
Where do you deliver?
- Kilworth (Komoka)
- Mount Brydges
- St. Thomas
Is your area not listed? Contact us here.
How do I care for my flowers?
- Fill a clean vase with fresh water and add flower food as instructed on the floral food label.
- Cut the stems in a diagonal direction approximately 2.5 cm (1 in.) from the base of the stems.
- Remove the lower foliage (foliage that may fall below the water line) to reduce the bacterial contamination of the water.
- Place flowers in the vase.
- Re-cut the flowers stems and change water every 2 days to maintain freshness.
- For longer lasting flowers, keep flowers in a cool area away from open windows, fireplaces or direct sunlight.
- Do not store near ethylene sources (fruits, gas, etc.)
What is your delivery window?
Flower subscriptions will be delivered on the first Wednesday of every month and you will receive an email before each delivery. The delivery window is between 11am - 6pm, we cannot accommodate for specific delivery times at the moment.